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What is happening to the charge for calling a wireless
phone in Mexico?
Beginning as early as November 4, 2006, calls to wireless
phones in Mexico are expected to cost significantly more than they do today,
with likely charges of at least 14 cents per minute imposed by Mexican
telephone companies. Rates are increasing because the Mexican government
recently decided to allow Mexican telephone companies to charge more for
connecting calls to wireless phones in Mexico from other countries, including
the United States. Your calls to wireless phones in Mexico may soon be billed
at a significantly higher rate than they have been billed in the past. This
increase will apply only to calls to wireless phones in Mexico – not calls to
fixed-line phones.
The Mexican government is also changing the method for
dialing calls to wireless phones in Mexico. When the rate increases take
effect, you will need to dial a “1” before the ten-digit number to reach a
wireless phone in Mexico.
Why are calls to wireless phones in many countries
more expensive?
In the U.S., wireless phone subscribers pay for all of
the calls they make, as well as the calls they receive. Many other countries,
however, have a “calling party pays” system for calls to wireless phones.
Wireless phone subscribers pay only for the outgoing calls they place to
others. They do not have to pay for the incoming calls they receive. The
“calling party” must pay for calls placed to wireless phones. While this
system may seem to benefit wireless phone users, it tends to raise the price
of telephone service overall. The system also causes headaches for U.S.
consumers, who often don’t know that their international call is connecting to
a wireless phone, or that the charge for the call could be much higher than an
international call to a fixed-line phone.
If you place an international call to a wireless phone in
a country with a “calling party pays” system, you usually pay a higher rate.
U.S. customers have seen significantly higher bills for many of their
international calls for this reason. For more information on charges for
international calls to wireless phones, see our Consumer Advisory, Surcharges
for International Calls to Wireless Phones, at
http://www.fcc.gov/cgb/consumerfacts/surcharge.html. You may be able to
reduce your bills for international calls by placing them to fixed-line phones
whenever possible.
The Mexican government recently decided to change to a
calling party pays system for long distance and international calls to
wireless phones in Mexico, but is still finalizing its rules. It has announced
that calling party pays, the resulting rate increases, and the need to dial a
“1” before the ten-digit number will take effect on November 4, 2006. It has
also announced that Mexican telephone companies will charge at least 14 cents
per minute for connecting calls to wireless phones in Mexico. This rate is
significantly higher than the current rate. The effective date and amount of
the rate increase could change, however, and additional charges could be
imposed next year. When the higher rates take effect, your long distance or
calling card company will determine how much it will adjust the rates it
charges you based on the amount of the increase.
What should I do next?
Contact your long distance or calling card company to
learn more about the amount of any rate increases and when they will take
effect, and to get dialing instructions for calls to wireless phones in
Mexico. If you are unsure whether you’re calling a wireless or fixed-line
phone, call your long distance or calling card company to find out. Your long
distance company may also send you additional information about possible rate
increases and dialing instructions for calls to wireless phones in Mexico.
For Further Information
For more information, contact the FCC’s Consumer Center
by sending an email to fccinfo@fcc.gov;
calling 1-888-CALL-FCC (1-888-225-5322) voice, 1-888-TELL-FCC (1-888-835-5322)
TTY; or writing to:
Federal Communications Commission Consumer
and Governmental Affairs Bureau Consumer Inquiries and Complaints Division 445
12th Street, SW Washington, DC 20554.
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Federal Communications Commission · Consumer
& Governmental Affairs Bureau · 445 12th St. S.W. ·
Washington, DC 20554 |
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1-888-CALL-FCC (1-888-225-5322) ·
TTY: 1-888-TELL-FCC (1-888-835-5322) · Fax: 1-866-418-0232 · www.fcc.gov/cgb/
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